CNGwine Privacy Policy

Our pledge
SYBA (China) Ltd. is committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong.

Collection of personally identifiable information & Use of Cookies
When a customer visits our web site, we will record the visit only and will not collect any personally identifiable information (i.e. information that is about the customer and his/her identification) from the customer unless otherwise stated. Cookies used (if any) in any part of our web site will not be deployed for collecting personally identifiable information. For your information, Cookies are small computer files that can be stored in web users' computers for the purposes of obtaining configuration information and analyzing web users' viewing habits. They can only save the customer from registering again when re-visiting a web site and are commonly used to track customer’s preferences in relation to the subject matter of the web site. The customer may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate certain available functions in our web site.

Types of personally identifiable information collected
At times, you may be required to give your personally identifiable information including, but not limited to, your name, gender, age, identity document number, telephone number, fax number, home address, email address, credit card information, bank account number, education level, occupation, household income, interests and favorite activities etc. Refusal to provide such information or provide incomplete or incorrect information may deny you access to certain parts of our web site, or may render us unable to handle an application or request you are making or may otherwise defeat the objectives of the customer’s  visit. If the customer is under the age of 18, consent from the parent or guardian is required before the particular customer give us [SYBA (China) Ltd.] any personally identifiable information.

Use of personally identifiable information collected
Specific purposes for which the customer personally identifiable information may be used is set out in our Personal Information Collection Statement.

Direct marketing
If customer has provided us with the personally identifiable information, the customer may receive from us or from our affiliated companies from time to time telephone calls, email and direct mailings containing promotional materials. If customer does not wish to receive them, please write to us. The customer may be asked to indicate his/her preference before signing up for any of our paid services.

Third Party Merchants and Websites
We may have on-line stores or service providers hosted in our Websites which are operated by third party merchants. If a customer wants to use, order or receive any services and/or products from any of them, please note that any personally identifiable information the customer provides, once transferred to the relevant merchant, is beyond our [SYBA (China) Ltd.] control and thus outside the scope of protection afforded by our company. may provide linkage to other websites. Such linkage is for the customer’s convenience only. Customer will leave our website and be connected to another website which is not under our control. Our privacy policy shall not be applicable to other websites unless well stated. Please review the privacy policy of other websites separately as well.

Retention of the information
In your dealings with SYBA (China) Ltd., our company retains records of your online transactions for auditing purposes. Our general policy is to retain the information for a reasonable period. We do not offer online facilities for customer to delete personal data held by our company.

Disclosure of information
We may share your information with, or transfer it to, SYBA (China) Ltd., our respective subsidiaries and affiliated companies and any company websites. If the customer does not wish to have his/her information disclosed to any third party, please write to us.

Access to and correction of information
If a customer wants to access and/or correct his/her personally identifiable information which he/she has given to our company via Internet, customer may write to us. We may, at the customer’s discreet, charge a reasonable fee for each successful access current from time to time. However, such fee will be waived if the access is necessary to make a genuine and reasonable correction.

All personal data the customer provides to us is secured on our web site with restricted access by authorized personnel only. Our online registration process uses the SSL protocol link for data transmission so as to protect your data via encrypting it in a secure format to ensure its privacy is maintained.

Marketing Opt-in and Opt-out Provision
When you register, you will be given the option to opt-out of subscribing to our regular update service. We will send you e mail alerts for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about the SYBA group and The Wine Depot Limited ( , our subsidiaries or selected business partners.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that subscription. Simply follow the indications in the e-mail.

Where and How To Ask Questions Or File Complaints

If you require more information about our Privacy Policy please go to the Contact us section of the web site and send an email to the Customer Service Team. If you wish to talk to a customer care representative please call 852-24134386 or write to: c/o Customer Service Team,, 6/F., 9-15, Kwai Cheong Rd., Kwai Chung, Hong Kong.  You can also email us at

Notice on disclaimer, copyright and limitation of liability

This notice applies to:
 The use of



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